Shipping policy

Shipping Policy

At EveOnSteve, we offer fast, discreet delivery Australia-wide. All orders are packed with care and shipped in plain, unbranded packaging for your privacy.

Processing Time

Orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery takes approximately 3–5 business days for most metro areas.
Regional and remote locations may require additional time.

Discreet Packaging

All orders are shipped in plain packaging with no branding or product descriptions on the outside—your privacy is always protected.

Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery in real time.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.
Free or discounted shipping promotions may apply during special events.

Delays

Courier delays can occasionally occur due to weather, peak periods, or unforeseen carrier issues. If your order is delayed, we will assist in tracking and resolving it as quickly as possible.

Lost or Missing Parcels

If your parcel appears lost or hasn’t updated in several days, contact us and we will lodge an investigation with the carrier on your behalf.